Jaxx Does Not Offer Phone Support
We take great pride in offering one of the best, free, multi-platform, multi-currency digital asset wallets in the industry, and with it comes a world-class support system, but we do not offer and have never
Category: Support
Notes from the support team
Our team is working on the Bitcoin Cash upgrade in the Jaxx wallet following the May 15th network upgrade
Bitcoin Cash (BCH) is a fork of Bitcoin that supports larger blocks and different opcodes. It is incompatible with the main Bitcoin blockchain and has been diverging from the Bitcoin codebase. On May 15th ther
Jaxx Development Update: version 1.3.8 released on all platforms
Jaxx Development Update: version 1.3.8 released on all platforms Earlier this morning Jaxx v1.3.8 went live on Android, Chrome, Windows, Mac, and Linux. The update to our iOS client has been sent to Apple for
Jaxx Development Update: Android 5.1
Jaxx Development Update: Android 5.1 An announcement from our Development team: Jaxx will no longer be available on devices running versions older than 5.1 of the Android OS. The Android OS releases known as Lollipo
Jaxx Development Update for December 1st 2017
The Jaxx development team here at Decentral Inc. has been busy this Fall. We’re proud of our work offering our application across eight platforms and supporting dozens of exciting blockchain projects. We’ve made significant progress
An Update on BCH in Jaxx
The decentral & blockchain ecosystem has been growing rapidly this year and we’ve been working hard to stay right on its forefront. There are so many tokens & projects we are eager to support. T
Recent Issues with the Chrome Extension and New Fix Live
To meet the Civic token distribution window, we pushed an update to our Chrome Extension and Android users that enabled the Civic wallet in Jaxx on Sunday afternoon. Following that release, we started receiving feedback
Jaxx 1.0.5 released with adjustable BTC fee for added flexibility
If you’ve been paying attention to Bitcoin network activity over the last couple of days, you’ve undoubtedly noticed that it’s spiked to levels not seen in over two years. That’s great news for BTC holders, but
Jaxx Dev Day: v1.0.4 is live, boasting new fixes and tweaks
Hey, Anthony from Decentral here. Many of you who have been using Jaxx for managing your DAO tokens have noticed that on the last couple of builds, Jaxx had trouble detecting DAO balances in
HOLY SHIFT!! Jaxx adds ShapeShift for in-app BTC/ETH/DAO conversion (The Final Day of Jaxx)
It’s the final day of the Many Days of Jaxx, and we had to rest up yesterday, ’cause today’s a big one. The Jaxx-ShapeShift integration is finally ready to go, and we’ve just released it as