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Jaxx Does Not Offer Phone Support

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Category: Support

Notes from the support team

July 9, 2018March 27, 2020Andrei D.

Jaxx Does Not Offer Phone Support

We take great pride in offering one of the best, free, multi-platform, multi-currency digital asset wallets in the industry, and with it comes a world-class support system, but we do not offer and have never
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May 30, 2018May 30, 2018Addison Cameron-Huff

Our team is working on the Bitcoin Cash upgrade in the Jaxx wallet following the May 15th network upgrade

Bitcoin Cash (BCH) is a fork of Bitcoin that supports larger blocks and different opcodes. It is incompatible with the main Bitcoin blockchain and has been diverging from the Bitcoin codebase. On May 15th ther
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December 14, 2017December 14, 2017Anthony Di Iorio

Jaxx Development Update: version 1.3.8 released on all platforms

Jaxx Development Update: version 1.3.8 released on all platforms Earlier this morning Jaxx v1.3.8 went live on Android, Chrome, Windows, Mac, and Linux. The update to our iOS client has been sent to Apple for
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December 12, 2017December 12, 2017Anthony Di Iorio

Jaxx Development Update: Android 5.1

Jaxx Development Update: Android 5.1 An announcement from our Development team: Jaxx will no longer be available on devices running versions older than 5.1 of the Android OS. The Android OS releases known as Lollipo
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December 1, 2017December 5, 2017Anthony Di Iorio

Jaxx Development Update for December 1st 2017

The Jaxx development team here at Decentral Inc. has been busy this Fall. We’re proud of our work offering our application across eight platforms and supporting dozens of exciting blockchain projects. We’ve made significant progress
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September 9, 2017November 29, 2017Anthony Di Iorio

An Update on BCH in Jaxx

The decentral & blockchain ecosystem has been growing rapidly this year and we’ve been working hard to stay right on its forefront. There are so many tokens & projects we are eager to support. T
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July 19, 2017November 29, 2017Anthony Di Iorio

Recent Issues with the Chrome Extension and New Fix Live

To meet the Civic token distribution window, we pushed an update to our Chrome Extension and Android users that enabled the Civic wallet in Jaxx on Sunday afternoon. Following that release, we started receiving feedback
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June 17, 2016November 29, 2017Anthony Di Iorio

Jaxx 1.0.5 released with adjustable BTC fee for added flexibility

If you’ve been paying attention to Bitcoin network activity over the last couple of days, you’ve undoubtedly noticed that it’s spiked to levels not seen in over two years. That’s great news for BTC holders, but
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June 15, 2016November 29, 2017Anthony Di Iorio

Jaxx Dev Day: v1.0.4 is live, boasting new fixes and tweaks

  Hey, Anthony from Decentral here. Many of you who have been using Jaxx for managing your DAO tokens have noticed that on the last couple of builds, Jaxx had trouble detecting DAO balances in
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June 10, 2016November 29, 2017Anthony Di Iorio

HOLY SHIFT!! Jaxx adds ShapeShift for in-app BTC/ETH/DAO conversion (The Final Day of Jaxx)

  It’s the final day of the Many Days of Jaxx, and we had to rest up yesterday, ’cause today’s a big one. The Jaxx-ShapeShift integration is finally ready to go, and we’ve just released it as
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