Apple iOS 13 Update Warning
KEY TAKEAWAYS: iOS 13 causing significant global issues Jaxx Liberty users are recommended not to upgrade to iOS 13 If you have already updated to iOS 13, select “Pair Again” if prompted We’re contacting A
Category: Support
Notes from the support team
Your Support Request May Have Slipped By Us Recently. Here’s Why.
You deserve outstanding, high quality and reliable support from our User Success team. If you have questions regarding your experience with Jaxx Classic or Jaxx Liberty, you need to be able to get in touc
How We Deal With Blockchain (Hard) Forks – In Light of the Upcoming BCH Hard Fork
In light of the upcoming Bitcoin Cash (BCH) hard fork on November 15th, we want to share how we handle forks at Decentral, and our plan around the decision to suspend transactions for the BCH
Typosquatting, Angler Phishing, and Immutable Theft
The Internet changed our world. Blockchain is changing it even more, moving things to new terrain all over again. That new terrain has amazing possibilities for decentralizing power and empowering the masses. But it also
Jaxx Does Not Offer Phone Support
We take great pride in offering one of the best, free, multi-platform, multi-currency digital asset wallets in the industry, and with it comes a world-class support system, but we do not offer and have never
Our team is working on the Bitcoin Cash upgrade in the Jaxx wallet following the May 15th network upgrade
Bitcoin Cash (BCH) is a fork of Bitcoin that supports larger blocks and different opcodes. It is incompatible with the main Bitcoin blockchain and has been diverging from the Bitcoin codebase. On May 15th ther
Jaxx Development Update: version 1.3.8 released on all platforms
Jaxx Development Update: version 1.3.8 released on all platforms Earlier this morning Jaxx v1.3.8 went live on Android, Chrome, Windows, Mac, and Linux. The update to our iOS client has been sent to Apple for
Jaxx Development Update: Android 5.1
Jaxx Development Update: Android 5.1 An announcement from our Development team: Jaxx will no longer be available on devices running versions older than 5.1 of the Android OS. The Android OS releases known as Lollipo
Jaxx Development Update for December 1st 2017
The Jaxx development team here at Decentral Inc. has been busy this Fall. We’re proud of our work offering our application across eight platforms and supporting dozens of exciting blockchain projects. We’ve made significant progress
An Update on BCH in Jaxx
The decentral & blockchain ecosystem has been growing rapidly this year and we’ve been working hard to stay right on its forefront. There are so many tokens & projects we are eager to support. T