We have good news and bad news. Let’s start with the bad news. There was an imposter account on Twitter with the handle @jaxxsupport which was confusing people. Please note that our company tweets about all things Jaxx from Jaxx_Support and jaxx_io (notice the placement of the underscores). These are your best Twitter sources for updates and news about the Jaxx cryptocurrency wallet.
The imposter account stated that it was located in California. But we are based in Toronto, Canada, and we serve our users and clients all around the world. Plus, it definitely wasn’t us.
The very good news is that we have taken ownership of this space and the people who created it have had their account suspended because it violated Twitter rules.
We want to share this with you, and we want to take some time to thank all our loyal Twitter followers who brought this rogue account to our attention and helped report it to Twitter. We are so grateful for your continued support and your vigilance. Our goal is to give you the best Jaxx cryptocurrency wallet experience available. A big thank you from all of us here at the Decentral team.
Polymath is based in Decentral’s hometown: Toronto, Canada.
The POLY token is available across all Jaxx platforms and joins many illustrious blockchain projects on the Jaxx wallet list.
The Brickblock token, “BBK”, is now available in Jaxx. Jaxx users that have participated in the BBK tokensale can now initialize a BBK wallet and view their tokens.
Unlike other tokens in Jaxx, these tokens are not transferable until the end of the BBK token sale. We encourage all BBK holders to stay up-to-date on the project development and release schedule through Brickblock’s social channels & website:
ShapeShift is now even easier to access through Jaxx. We’ve improved the interface to make it easier to understand and interact with. Upcoming versions of Jaxx will make this even easier.
Transaction Construction Algorithm (Transaction Cost Improvement)
Transactions are now being constructed in a more intelligent manner. UTXOs will now only be incorporated into a transaction if the value of that input is greater than the additional transaction fee cost (i.e. mining fee * bytes of input). This means lower costs for some transactions, which is particularly important for Bitcoin transactions. We will continue to do our part to help bring down transaction costs for Jaxx users.
We’ve improved the security of Jaxx in several ways. Certain Electron behaviours regarding drag-and-drop and “nodeIntegration” are now disabled, and system browsers will be relied upon in more cases (as opposed to the Electron browser). A special thank you to the Ethereum Blue team for their responsible disclosure of an Electron-related issue. We encourage disclosure to our Chief Security Officer, Dr. Shu Wang, at: [email protected]
The Dentacoin (DCN) and Bitclave (CAT) tokens are now available in Jaxx. This brings the total number of digital assets available through Jaxx to 56.
Both tokens are ERC20 and available across all platforms (Windows, Linux, Mac, iOS, Android, Chrome extension, etc.).
The Dentacoin team aims to bring blockchain to the global dental industry. In their own words they are “improving dental care worldwide and making it affordable through crowd power. Numerous Blockchain-based tools will be developed and implemented.”
2017 was a year of enormous growth for Jaxx. We’re starting 2018 with nearly three quarters of a million confirmed, regular users of Jaxx.
At this time last year we had approximately 16,000 users on Android. Today we have around 295,000. That’s a 20 fold increase in 12 months. The growth story is very similar on our other platforms (iOS, Chrome extension, desktop, etc.).
In total there are over 713,000 regular users of Jaxx. There are 295k users on Android, 297k users on iOS, 121k users of the Chrome extension, and an uncounted number of desktop users. There are also many hundreds of thousands more people who choose to use the Jaxx software anonymously on desktop (since we don’t track users actively, in line with our stance on privacy), or who use the application infrequently (i.e. not using it within the 30 day window that we use for counting users). In total we estimate that there may be over one million Jaxx users globally, but we prefer to give the most conservative numbers.
On iOS (iPhone primarily) we’ve seen 30x growth in “Active Last 30 Days” users, which is the measure of how many users have used our application in the last 30 days. This is an important number for us because it’s the real measure of users, as opposed to just measuring downloads. As with all cryptocurrency software, more people download our product than continue as long-term users. In total, our application was used approximately 30,000,000 times on iOS in 2017.
Because of the way iTunes tracks iOS users, we can only see the percentage of people who have opted-in to sharing data with us, and the total number of people who have shared data. By multiplying these numbers we obtain a final user count of 297,571 users active within the last 30 days.
In a typical day, we see approximately 3,000 to 8,000 new people download Jaxx for the first time on iOS. We think this is largely new people to the blockchain ecosystem, but we know that we also have some users switching to our product from other wallet services.
On the Chrome extension store, the Jaxx application has around 121,000 users. Jaxx was the first Chrome extension wallet available on the market and it continues to be popular, even while we’ve expanded to other platforms.
The Jaxx website has seen an astonishing increase in traffic in 2017. In January of 2017 there were fewer than 20,000 visitors to Jaxx.io. In December of 2017 there were over 650,000 visitors to Jaxx.io.
And 2018 is already off to an incredible start. More people visited our website in the first two weeks of 2018 than visited the site in the first six months of 2017. This reflects a general growth in the number of people getting involved in cryptocurrency and digital assets, as well as increased utility of the Jaxx application. Nearly 60 tokens (and their corresponding communities) are accessible through Jaxx, right now, on all of our platforms.
A typical day sees approximately 100 people using the Jaxx.io website at any given time.
To go along with our user growth, Jaxx has recently moved to a new 15,000 square foot office in downtown Toronto, and we’re quickly adding to the team. If you’d like to be a part of the Jaxx growth story in 2018 please don’t hesitate to reach out to us: [email protected]
Jaxx Development Update: version 1.3.8 released on all platforms
Earlier this morning Jaxx v1.3.8 went live on Android, Chrome, Windows, Mac, and Linux. The update to our iOS client has been sent to Apple for their approval. This release includes new features and a few bug fixes of note. Be sure you have your 12-word backup phrase written down before you update Jaxx. New features you’ll find in Jaxx include:
ETH Gas Limit Control: you now have more flexibility setting ETH transaction gas limit maximums and minimums. This feature is particularly helpful when participating in ICOs.
Paper Wallet: simple functionality has been included to allow you to transfer paper wallets into Jaxx.
Pricing Data: we’ve updated the way we manage coin and token prices to be faster and more frequent.
The Jaxx 1.3.8 release includes fixes to a handful of bugs in earlier releases. Those updates include:
BTC History: transaction histories for BTC wallets display correct balances.
ETC Spendable: spendable balance is checked before allowing a send-transaction. attempt. This forces confirmation available funds match the send request.
ETH Balances: ETH wallets now show accurate balances. The bug causing balances to display the actual value divided by 10 has been resolved.
ERC20 Spendable: spendable balance is checked and verified before attempting a send transaction for all ERC20 tokens.
ShapeShift Unavailable Message: new pop-up notice in Jaxx on tokens Shapeshift has made “temporarily unavailable” in their service.
We will no longer support devices running Android 4.4 and older. Users on Android 5.1 or older who have not backed up their 12-word backup phrase and who have also not ever paired their wallet on any of the other platforms Jaxx supports – iOS, Mac, Linux, Windows and Chrome Extension – should reach out to our support team for help.
And always remember: you should write down your 12-word backup phrase and keep it in a safe place.
An announcement from our Development team: Jaxx will no longer be available on devices running versions older than 5.1 of the Android OS. The Android OS releases known as Lollipop were released as early as 2014. Devices running Android OS versions that predate Lollipop (5.1) do not have the ability to handle the latest version of our Jaxx Wallet.
Users on Android 5.1 or older who have not backed up their 12-word backup phrase and who have also not ever paired their wallet on any of the other platforms Jaxx supports – iOS, Mac, Linux, Windows and Chrome Extension – should reach out to our support team for help.